Security Operations Monitoring and Response Analyst (Feb 2024)

Who is Mastercard? 

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realise their greatest potential. 

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. 

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience. 

Overview 

The Security Operations team is looking for a SOC Security Monitoring and Response Analyst to provide quality control of our program and support analysts within our cybersecurity defense operations. The ideal candidate is passionate about information security and technology, highly motivated, analytical, and a team player. The role requires a strong understanding of cutting-edge technology and/or information security principles, analytical thinking, prioritization, and a team-first mentality.

Role 

In this role you will:

• Partner cooperatively in a team environment to support the evolution of a wide array of programs across Mastercard business.
• Liaise with the global customer base to identify opportunities to improve current programs and develop an understanding of customer needs.
• Demonstrate an ability to support security functions within SOC, such as SIEM, Firewalls, IDS/ IPS, DLP, email protection, anti-virus, malware analysis, etc.
• Utilize various security technologies to identify alerts, prioritize and investigate security issues in a fast-paced environment.
• Create dashboards and reports to support internal security audits.
• Contribute to maintaining the knowledge base by updating procedural documentation. Actively participate in process improvement with global SOC analysts.
• Work with various business units and application owners to resolve security issues and vulnerabilities.

All About You: 

The ideal candidate for this position should: 

• Graduating Seniors – class of 2023.
• Analytical, investigative, and problem-solving skills
• Strategic thinker with the ability to derive and translate data analytics to meet business goals.
• Sound written and verbal communication skills.
• Good understanding of the OSI model, TCP/ IP networks, networking principles, security vulnerabilities, patching, and remediation workflows
• Knowledge of Windows or Unix based Operating Systems
• Demonstrated ability to work as a part of a high-performance team and handle high-pressure situations.
• Willingness to obtain and maintain one or more industry security certifications such as Security+, CySA+, CEH, SANS Cyber Security, etc.
• Be available for on-call rotations to handle escalations and occasional off-hours shift coverage Experience with Tableau, Domo, or other comparable business intelligence tools.
• Understanding of risk management disciplines.

Please note: that unfortunately, Mastercard does not sponsor immigration visas for graduate roles at this time. Please ensure that you have full, unrestricted working rights to qualify for this position (AU/NZ Permanent Residents & Citizens only).

Working at Mastercard

Our culture offers a world of Priceless possibilities. It’s a culture of purpose, belonging and knowing that the work you do matters. We cultivate an environment for all employees that respects their individual strengths, views and experiences. Mastercard was recently named number 20 in the top 100 graduate programs by GradAustralia, and number 5 in Technology companies. 

At Mastercard, you get flexibility and choice to meet your needs, and commitment to your personal and professional growth. It’s about bringing your authentic self to work.

Our benefits include:

• Hybrid work (i.e. 2office3home). Work where suits you and your team best.
• 'Work from elsewhere' or in one of our 210 offices worldwide for 4 weeks a year.
• Paid volunteering leave to make difference in your community.
• Access to wellbeing initiatives and counselling services to boost your mind, body, and spirit.
• We got you covered for health insurance, travel Insurance and accidental insurance.
• Resource and funding assistance for personal and professional growth.
• A generous and inclusive parental leave policy.

You can also join one of our business resource groups (BRGs) to connect with your colleagues and make a lasting impact in an area that you are passionate about!